Measuring Time-to-Fill: The KPIs That Actually Matter for Staffing Agencies
Every staffing agency tracks time-to-fill. Most measure it wrong. They start the clock at different points, compare apples to oranges across job types, and celebrate “improvement” that actually masks problems. Then they wonder why faster fills don’t translate to higher profits. Here’s how to measure time-to-fill correctly—and which metrics actually predict agency success. Why Time-to-Fill Gets Measured Wrong Time-to-fill is simple in theory: how long does it take to fill a job? But agencies define it inconsistently: ...